Before You Hire Your Next Employee…
Hiring someone new is exciting. You have work to get done, your business is growing, or you finally have room to bring on some help.
You post the job, review applications and schedule interviews. You find someone who seems like a great fit. Before long, you’re ready to make an offer.
But have you stopped to consider whether your hiring process is compliant?
Many small business owners focus on finding the right person. They may not realize that hiring decisions, interview questions and employment paperwork can create HR problems before a new employee even starts.
Here are a few things to review before you make your next hire.
Start With a Clear Job Description
Before you post a job, make sure you know exactly what the position requires.
A job description should explain the main responsibilities, required qualifications and expectations for the role. It should also distinguish between skills that are essential and those that are simply preferred.
Why does this matter?
A clear job description helps you evaluate candidates based on consistent, job-related criteria. It can also help you avoid changing your expectations as you meet different applicants.
For example, if a position requires specific software experience, identify that requirement before reviewing applications. Don’t decide later that it’s essential for one candidate but optional for another without a clear reason.
Also, review the physical and other job requirements carefully. Depending on the position, disability accommodation requirements may affect how those duties are described and evaluated.
Be Careful About the Questions You Ask
An interview should help you determine whether a candidate can perform the job.
However, some questions can create legal concerns, even when you don’t intend to discriminate.
For example, asking about a candidate’s marital status, children, age or religious practices may lead into protected areas that are not relevant to the job.
Instead, keep your questions focused on the position and its requirements.
Need someone to work a particular schedule? Explain the schedule and ask whether the candidate can meet that requirement.
Need someone to travel? Describe the travel expectations and ask whether they can fulfill them.
The goal is to gather information that helps you make a fair, job-related decision.
It’s also a good idea to prepare your interview questions in advance. Asking candidates similar questions makes it easier to compare their qualifications consistently.
Make Hiring Decisions for the Right Reasons
It’s natural to feel more comfortable with some candidates than others. Personality and communication style can influence how an interview feels.
But a good conversation doesn’t always mean someone is the best person for the job.
Before making your decision, compare candidates against the qualifications you identified at the beginning of the process.
Consider their relevant experience, skills, responses and ability to meet the position’s requirements.
Avoid relying on assumptions or personal characteristics that have nothing to do with the job.
You should also document your reasons for selecting a candidate when appropriate. Keep your notes factual and focused on job-related qualifications.
A consistent process can help you make better decisions and explain those decisions if questions arise later.
Don’t Forget the Paperwork
You’ve selected your candidate. They accepted the offer. Now you’re ready to move forward.
Not so fast.
Hiring paperwork is another area where small businesses can overlook important requirements.
Depending on the job and your location, your process may involve:
A written offer that clearly explains the position, compensation and other applicable terms.
Form I-9 to verify identity and employment authorization.
Federal Form W-4 and any applicable state tax withholding forms.
Required state or local notices and employee acknowledgments.
Workers’ compensation coverage and required workplace postings.
Payroll setup and required new hire reporting.
Background checks or other screening, when applicable.
Not every requirement applies to every employer or position. Some also have specific timing rules.
For example, employers must follow the applicable Form I-9 deadlines. Background checks can trigger additional notice and authorization requirements. State and local rules may add other obligations.
The important thing is to know which requirements apply to your business before your new employee’s first day.
Check Your Policies Before the New Hire Starts
Your hiring process should connect with the policies you use to manage employees.
Before bringing someone on board, review whether your current procedures cover topics such as attendance, pay practices, time off, workplace conduct and reporting concerns.
Make sure the policies are current and reflect the requirements that apply to your business.
You should also plan how the new employee will receive and acknowledge applicable policies. Don’t assume that handing over a handbook on the first day is enough. Employees need to understand where to find important information and whom to contact with questions.
A consistent onboarding process can help establish expectations from the start.
Remember That Requirements Can Vary by State
One of the biggest hiring mistakes is assuming the same rules apply everywhere.
Federal law sets important requirements, but state and local laws may add protections or obligations.
These differences can affect pay, leave, hiring notices, background checks and other employment practices.
The rules may also depend on your business size, industry, location and the type of position you’re filling.
If you hire employees in multiple states, don’t assume that a process that works in one location will automatically work in another.
Review the requirements that apply to the employee and the location where they will work.
Before You Make That Offer, Ask Yourself These Questions
Before finalizing your next hire, take a moment to review your process.
Is the job description accurate and up to date?
Are interview questions focused on job-related qualifications?
Are candidates evaluated using consistent criteria?
Can you explain why you selected this candidate?
Do you know which hiring forms and notices are required?
Are your background check procedures compliant, if applicable?
Are payroll, reporting and onboarding procedures ready?
Do your employee policies reflect current requirements?
If you’re unsure about one or more of these areas, it’s worth addressing them before moving forward.
A Better Hiring Process Starts Before Day One
Hiring the right employee can make a real difference to your business. But finding a great candidate is only part of the process.
You also need a hiring procedure that supports fair decisions, appropriate documentation and compliance with the requirements that apply to your business.
You don’t need to become an HR expert to hire responsibly. You do need to know where the risks may be and when to ask for guidance.
Consult HR Services helps small businesses navigate hiring, employment paperwork, workplace policies and other HR responsibilities.
Before you make your next offer, make sure your hiring process is ready, too.